Whistleblowing Channel
The Whistleblowing Channel is the Internal Reporting System of FORZA SEGURIDAD S.L. (hereinafter, the Organisation). It is a secure means of reporting, confidentially and, if desired, anonymously, any possible irregularities or infringements detected in a work or professional context.
Its purpose is to enable the Organisation to become aware of the reported facts, analyse and investigate them and, where appropriate, adopt the necessary corrective measures, in compliance with Spanish Law 2/2023 on the protection of whistleblowers, while guaranteeing the rights of the persons concerned at all times.
The Organisation guarantees that all reports will be handled with the utmost confidentiality and with full respect for the principles of legality, objectivity and the presumption of innocence.
For detailed information on how the system works, please see the summary information document available for download on this page.
Who can use this channel?
This channel may be used by anyone who has obtained information about possible infringements in a work or professional context related to the Organisation, including:
- Employees.
- Former employees.
- Candidates in selection processes.
- Self-employed workers or collaborators.
- Suppliers.
- Contractors and subcontractors.
- Persons working under their supervision.
What can be reported?
This channel can be used to report acts or omissions that may constitute:
- Breaches of European Union law.
- Criminal offences.
- Serious or very serious administrative offences.
- Serious breaches of the Organisation’s internal regulations or code of ethics.
We recommend providing all available information that allows the facts to be properly assessed (documents, images or other evidence), while avoiding unnecessary personal data.
Important notice:
This channel is not a customer service or commercial complaints service. For enquiries about our services or commercial activity, please use the Organisation’s general contact channel.
Guarantees and whistleblower protection
Confidentiality and anonymity
Reports may be made anonymously or with identification.
In all cases, the confidentiality of the whistleblower’s identity will be guaranteed, as will that of any third party mentioned in the report.
The whistleblower’s identity will not be disclosed to third parties, except where strictly necessary in the context of an investigation or judicial or administrative proceedings.
Prohibition of retaliation
The Organisation expressly prohibits any form of retaliation against persons who submit reports in good faith in accordance with applicable regulations.
Retaliation includes, among others:
- dismissal
- disciplinary sanctions
- demotion
- discriminatory treatment
Any such action will be investigated and sanctioned in accordance with current regulations.
Internal Reporting System Manager
The Organisation’s governing body has appointed the following person as Internal Reporting System Manager:
- Vasyl Kovalenko
who acts with full independence and autonomy in the exercise of their duties, ensuring the proper management of the system and compliance with applicable regulations.
The appointment has been notified to the competent authority as required by current regulations.
Rights of the persons concerned
Throughout the handling of reports, the rights of the persons concerned will be guaranteed, including:
- the presumption of innocence
- the right of defence
- the right to be informed of the actions that affect them, where appropriate.
How the procedure works
Acknowledgement of receipt
Receipt of the report will be confirmed to the whistleblower within a maximum of 7 calendar days, unless this could jeopardise the confidentiality of the report.
Investigation
The System Manager will assess the information received and, where appropriate, open an internal investigation with the utmost discretion and confidentiality.
Resolution
The maximum period for responding to the whistleblower is three months from receipt of the report, which may exceptionally be extended to a maximum of six months in total in particularly complex cases.
Register of reports
All reports received will be recorded in the Internal Reporting System Register, guaranteeing the confidentiality, integrity and security of the information.
How to submit a report
Reports can be submitted through the following channels:
In writing
Using the form available on this website.
canaldenuncias@sefor.eu
Post
For the attention of the Internal Reporting System Manager:
C/ Costa d’en Carbonell, 57 local 2B
17310 Lloret de Mar (Girona)
Verbally
By requesting an in-person meeting with the System Manager, which will be scheduled within a maximum of 7 days.
In the case of verbal reports, minutes of the meeting will be drawn up, which the whistleblower may verify.
External reporting channels
In addition to the Organisation’s internal channel, whistleblowers may report possible infringements through the following external channels:
- Anti-Fraud Office of Catalonia (Oficina Antifrau de Catalunya) – the competent authority for the territory.
https://www.antifrau.cat - Independent Authority for Whistleblower Protection (Autoridad Independiente de Protección del Informante) – the national body responsible for protecting whistleblowers.
https://www.aai.gob.es
Data protection
Data controller:
FORZA SEGURIDAD S.L. (NIF: B66223009)
Purpose of processing:
To manage and investigate reports received through the Internal Reporting System.
Legal basis:
Compliance with a legal obligation under Law 2/2023 on the protection of whistleblowers.
Data retention:
Personal data will be kept only for as long as necessary to decide whether to open an investigation. In any case, the data will be deleted within a maximum of three months of receipt, unless it must be kept to continue the investigation or to provide evidence of how the system operates.
Data subjects’ rights:
Data subjects may exercise their rights of:
- access
- rectification
- erasure
- objection
- restriction of processing
by contacting the Data Protection Officer at: info@sefor.eu
Reporting form
Complete this form to report acts or conduct that may constitute an infringement under Law 2/2023. You may submit your report anonymously. Before sending, please provide only relevant information and avoid including unnecessary or particularly sensitive data.