Last updated: March 2026
FORZA SEGURIDAD S.L., through its trade name SEFOR, has the mission of providing professional private security services, guaranteeing the protection of people, property and infrastructure to the highest standards of quality, professionalism and responsibility.
Our activity focuses on advising on and providing surveillance, protection, escort and defence services for people, property, infrastructure, facilities, sites and events, in both the public and private sectors.
The Management of Forza Seguridad S.L. establishes this Quality Policy as the frame of reference for our activities, based on the principles of continuous improvement, regulatory compliance and customer focus
Our commitments
To guarantee the quality of our services, the company undertakes the following commitments:
- Customer focus
Working to ensure the highest level of satisfaction for our clients and stakeholders by providing safe, effective services adapted to their needs.
- Regulatory compliance
Strictly complying with the legislation applicable to the private security sector, including the provisions of Spanish Private Security Act 5/2014, as well as all other regulations in force on employment, occupational health and safety, data protection and security.
- Professional staff
Promoting the continuous training, professional qualification and development of our staff as a key element in guaranteeing service quality and improving the organisation.
- Continuous improvement
Implementing evaluation and continuous improvement processes in all areas of the organisation through the analysis of results, performance indicators and periodic reviews of the management system.
- Innovation and technical resources
Progressively incorporating technical, technological and organisational resources that improve the effectiveness, safety and quality of our services.
- Occupational health and safety
Guaranteeing safe working conditions for our employees, promoting the prevention of occupational risks and fostering a safe and healthy working environment.
- Environmental responsibility
Carrying out our activities while minimising environmental impact and promoting responsible and sustainable practices in resource management.
- Ethics and corporate responsibility
Fostering a business culture based on values such as integrity, transparency, responsibility, respect, legality and social commitment.
Management system
The Management of Forza Seguridad S.L. leads and supports the development of a quality-oriented management system, providing the human, technical and organisational resources needed to guarantee the effectiveness and efficiency of our processes.
Quality objectives will be defined periodically by the Management and assessed using indicators that allow us to analyse:
- the level of client satisfaction
- the performance of internal processes
- market needs
- opportunities for improvement
- the risks associated with our activity
These objectives will be reviewed periodically to ensure the continuous improvement of the organisation.
Communication and review
This Quality Policy will be communicated to all staff in the organisation and made available to clients, partners and stakeholders.
The Management will review this policy periodically to ensure it remains appropriate to the development of the company, the market and applicable regulations.
Management
Forza Seguridad S.L.